general terms a cond

Terms and Conditions


All goods and services of Detlev Löll and partners regarding orders which the customer has not given either in connection with his trade or profession are subject to these terms and conditions. Divergent and / or supplementary agreements require the written consent of Detlev Löll and partners, and this also applies to a waiver of the written form requirement.


As a consumer within the meaning of § 13 BGB you are not bound to your order if you withdraw your order within a period of 2 weeks after receiving the goods. The revocation needs no justification and can be done ​​in writing (e-mailing, eg to This email address is being protected from spambots. You need JavaScript enabled to view it. is sufficient) or by returning the goods at our risk. To safeguard the deadline it is sufficient to dispatch the goods in time to:


Detlev Löll and Partners

Fährstrasse 1
17449 Peenemünde


Please stamp the package sufficiently to avoid extra postage. We will refund your postage costs immediately. When you return damaged or used goods, the legally permissible amount is deducted, which you can avoid this by simply examining the commodity, as it would have been done in a retail store, and send it back without usage traces and in the original packaging .

We pay the cost of returning the goods if your order exceeds an amount of EUR 40, -.

Excluded from the return are

* Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed

* audio or video recordings or computer software, If the delivered data carriers have been unsealed by you

* Newspapers and magazines


The warranty is subject to the legal regulations, but in the event of a defect of the product we send another product of your choice or repair. If the repair fails or a replacement is also defective, you can return the goods and refund the full purchase price or keep the goods and the purchase price. For information about any manufacturer's warranties, please refer to the product documentation.


For contracts with merchants, legal persons under public law or public law special fund, the exclusive place of jurisdiction for all the transactions resulting litigation, including bills and checks, is agreed to be the location of the seller, Wolgast.